Sunday, April 3, 2011

Listening Is More Than Not Talking

We think about what we have to say, how much to say, and how best to say it. We invest so much in talking that we sometimes treat the time when we’re not talking as a rest break.

Instead, active listening, investing ourselves in what others are saying, is the only way we can learn from others and adapt what we have to say to correspond to the other person’s perspective.

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